Shipping policy

Shipping Policy

Thank you for shopping with Hudson Row.

Shipping Charges

Standard shipping is included in the product price, so no additional standard shipping charge is added at checkout unless a different delivery service or option is clearly selected.

Order Processing

Orders are processed after payment has been successfully confirmed.

Once your order has been shipped, tracking information will be provided when available.

Delivery Times

Delivery times can vary depending on the product, destination, carrier, customs processing, and other circumstances outside our control.

Any estimated delivery timeframe displayed on the product page, at checkout, or in your order confirmation is an estimate and may be subject to reasonable delays.

International Orders

Hudson Row serves customers in multiple countries.

For international orders, customs duties, import taxes, VAT, or other government charges may apply depending on the destination and how the order is fulfilled. Unless expressly stated as included at checkout, these charges are separate from standard shipping and may be the customer's responsibility.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

Lost or Delayed Orders

If your tracking information has not updated for an extended period or your order has not arrived within the expected timeframe, please contact us so we can investigate with the shipping provider.

Damaged Packages

If your order arrives damaged, please contact us promptly and provide photographs of the item and packaging where possible.

Contact

For shipping questions, please contact us through the Hudson Row store contact page.

Hudson Row

https://hudsonrow.myshopify.com/